This position sits within the Infrastructure and Assets Group who, from planning to maintenance, are dedicated to delivering resilient infrastructure and services that enrich lives today and ensure a thriving future for our community.

He angituutanga: The opportunity 

As one of our Infrastructure Stakeholder Advisors, you’ll get a unique opportunity to work collaboratively between the community and Council. You will be joining a team with a community focused mindset who are focused on providing improved experiences and outcomes for people.

This role is all about building community trust and confidence in Council’s infrastructure projects. It is a varied and busy role which supports the Infrastructure and Assets Group in its project design and delivery through proactive, constructive and timely engagement with the community, our partners, and internal teams within Council.

Think of this role as the conduit between Council project teams and the community. It’s vital in establishing a community presence for Council on projects and ensuring there is two-way communication throughout the lifecycle of a project. You will build relationships with the community and ensure that key project information is relevant, informative and reaches the right people. You will also be responsible for bringing key issues raised by the community to the attention of project teams and working with them to resolve those issues.

The successful candidate for the role will need to support projects within our transport and waters programmes. Improvement and upgrade projects are the focus, however there is a need to support major renewal projects too. A combination of experience, knowledge and passion in the transport or waters space will set you up for success in this role.

What does a day in this job look like?

• Supporting the identification of risks and opportunities during the planning stages of programmes and projects.
• Providing advice and insights to support the Communications Team on plans, events, media releases, and city-wide communication updates.
• Leading the execution of targeted community engagement initiatives such as letter drops, door knocking, workshops and drop-in sessions.
• Analysing community feedback, bringing key feedback to the attention of project teams and working with them to resolve challenges.
• Managing complaints and addressing difficult, complex, and politically sensitive community issues.

Oo puumanawa me oo wheako | Your skills and qualifications

• Bachelor’s degree in a relevant field e.g. management, public relations, communications.
• Experience with stakeholder and complaint management.
• A confident communicator with strong people skills.
• A gift for building rapport and trust quickly.
• A talent for bringing people on the journey with you.
• The ability to remain calm under pressure.
• Exceptional prioritisation and organisational skills.
• Good judgement, decisiveness and ability to take initiative.
• Familiar with construction activity and traffic management.

He aha te wariu o te utu kaimahi? | What’s the salary?

Circa $95K dependent on skills and experience.

Me Tono Inaaianei!: Apply Now!

• View the Position Description
• Click apply
• ​Complete your application.

If you wish to include a cover letter with your application, please combine this in the same file as your resume and upload as a PDF file. Alternatively, you can use the 'Write a message to the Hiring Team' text box.

Applications close on the: 26/05/2025

Note: We will be shortlisting as we receive applications.

Council is committed to honouring the principles of Te Tiriti o Waitangi/Treaty of Waitangi through its relationship with Kiingitanga, Waikato Tainui, mana whenua and maataa waka within Hamilton Kirikiriroa.

All candidates will be notified of the outcome on their application via email. Short-listed candidates will be required to complete an interview process, reference checks and a criminal check. Further background checking will be required when relevant to the role. View more information about these checks, our commitment to the Privacy act and details for international applicants by clicking here

It is important to us that we support you throughout our selection process (interview and assessments). If you have any access needs during this process, let us know in advance so we can make sure these are met.

As a council, we believe in creating a welcoming environment where everyone feels valued and belongs. We value inclusiveness (Kotahitanga) – we respect and value the unique perspectives, experiences, and talents that everyone brings.

This role is being sourced directly. If/where Hamilton City Council requires the support of a recruitment agency, we will seek this support from our panel of selected agencies. Hamilton City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to unsolicited contact.